Internists - Matawan, NJ

"I went for a checkup as a first time patient. Took my blood pressure, about 5 minutes. Got a bill in may, preventative is covered by my insurance but they submitted as a regular visit not physical. Overall, meh. "

"I arrived at 3:45 pm for my 4 pm appointment. The waiting room was packed with people. 15 minutes after my arrival, a patient asked to reschedule and left. A few moments later, everyone began talking and discussed how long they've been waiting. An elderly woman with a walker was sitting there since 12 pm for her 12:30 pm. It was not until 5:30 pm that she was called to the back. She walked out before 6:30pm because she still was not seen and she reported not being able to drive in the dark. When the doctor found out she left, she was mad. 5 more patients left after waiting several hours to be seen. I was not seen by the actual doctor until almost 10 pm... I repeat... 10 pm! I am not exaggerating. If those 6 prior patients didn't leave, I probably would have been there until early the following morning. I am pregnant. I have not eaten since lunch time. When I addressed this with the doctor, she asked me why I came early and I told her that "out of respect, I always arrive at least 15 minutes before my appointment time in the event something like paperwork is needed." Then she tells me that next time, I shouldn't come early. So yes, I made a snippy remark that next time, I'll come 6 hours after my appointment time and still be waiting. She walked out on me and asked the assistant to finish up. Never in my life have I been so frustrated and more so, disgusted. I have been to the ER and have walked out in less than 6 hours. I took personal time off from work to sit at a doctor's office for just as long as I would have been at work. I cried in frustration. The rest of the staff tried to do the best they could with their work, but it seemed like none of them were properly trained. There was a lot of back and forth between the doctor and her staff which can clearly be heard because everything is spoken about so freely there. It's a shame because I've heard that she is an excellent doctor and is very thorough, but this is just wrong in so many ways and quite disrespectful to her patients. I really am not one to complain or give bad reviews, but people need to be warned. From a 4 pm appointment, I got home at 11 pm, and I live 15 minutes away. I couldn't even eat because I was so upset and exhausted."

"I was 10 talking to the doctor within 10 minutes of filling out paperwork, going to the back, and going through the pre-screening stuff. What more can you ask for! Everyone was friendly and the doctor explained possible cause, what tests and monitoring we needed to do, and why. Not only that, she gave me possible options on how to lower stress, and keep my blood pressure down"