Audiologist - Florence, AL

"My Starkey hearing aid needed repair and rather than driving to Huntsville l went to this practioner on Pine St. He gave a qick perfunctory hearing test after which he sdked to examine my current aid and tossed it in a small plastic waste can by his chair, saying that's junk and belongs in the trash. We have just what you need in a new hearing aid! I told him to retrieve my hearing aid from his trash and clean it and give it back. He kept up a steady monologue of why l needed new aids while using a wipe to clean my Starkey. I held out my hand, he placed it in my palm, i returned it to my ear and ear walked out. Totally unprofessional and irresponsible behavior from an audioligist, almost juvenile. I drove to Huntsville the following day to the audiologist who has always been great with hearing tests and recommendations as well as fitting and adjusting each of the many variables unique to my hearing loss. He said, on hearing of my woes on Pine St, that sadly many hearing aid sources used such techniques and tomfoolery like used car salesmen or carnival barkers to turn a profit without providing reliable conscientious care to people with hearing loss. Starkey hearing aids is consistently in the top 5 manufacturers and my hearing aid needed ainor adjustment only. He also assured me this guy would have been scrambling to get it out of his trash after l left if his spiel hsd been successful. The woman at the desk just inside the entrance was sullen and made no effort at professional or helpful assistance. I hsd to ask her to give my insurance card and drivers license back to me. After she made no attempt to do so when l returned s clipboard to her."