Stretching the network
October 26, 2025
Insurers are required to ensure that their provider networks have adequate coverage for their patients. One way of calculating this would be to determine the average number of providers of each relevant specialty who are accepting new patients within a geographic area, divided by the number of patients covered by that insurance plan. There would be one such density threshold for primary care, and a different threshold for different specialties. One might naturally ask: what happens when an insurer does not have adequate provider coverage in an area, especially in fields like mental health, which are notorious for a provider shortage? Theoretically, an insurer might recruit more providers in that area, likely dangling more compensation. Understandably, that approach could become expensive very quickly. One way of cheating would be for insurers to claim that providers accept insurance plans that the providers actually do not. KFF Health News reported on the findings of some investigators. Notably, "the new report found that 55% of mental health professionals listed as in-network by Medicare Advantage plans were not providing such care to any of the plans' members."
The report listed a number of ways in which these "ghost networks" worked: some providers had retired, some providers were listed as working in multiple office locations (in one case, 19 practice locations), and some providers were reported as accepting an insurance plan even though those providers were not. Without enforcement (via meaningful penalties), having federal standards will mean very little to the patients who are unable to receive the care they need.