Gastroenterologists who are Physicians - Plano, TX

"Dr. Desai is excellent! All of the staff is wonderful! Dr. Ambit Desai, my GI doctor, is fantastic, brilliant, and has excellent manners that are lacking in our healthcare system today as eye contact is hardly made with doctors nowadays as they are coding and doing a lot more in the room instead of focusing on the patient. Dr. Desai and his front office support, nurses, medical assistants, and surgical staff deserve a five-star review! Make an appointment today and request Dr. Desi if you are open to learning about your health while allowing Dr. Desai to take the lead and not rush you. Most importantly, he explains all the facts to you via the portal, phone call, or in person, as he is very accommodating. Dr. Desai communicates timely and works alongside my colon rectal surgeon as both are equally involved in my healthcare treatment, sharing the same common goal, ensuring the patient's best interest painting a positive outcome, even if it crosses an extra box to double-check to be 100%."

"I will not recommend anyone to this facility, pls see below my experience: 1. I was referred by my Primary care physician stating that Dr. G is an experienced Dr. Dr G's office staff, S--, who took all my personal information including my Insurance, gave me an appointment after 3 weeks of the call. 2. It was scheduled, Dr prescribed me medication and over the counter medicine few days before the surgery date, and the day before, I got a call the office staff, stating me that my insurance is not supported and hence I am being moved to 3 weeks from today to another location. 3. The staff was not polite, when I asked to speak with Dr, Dr. G was much worse, did not show any professionalism, was not ready to accept their failure, rather was giving me tone stating that it was my Insurance to blame for. 4. Before giving the appointment, Dr. G's office failed to validate the coverage of Insurance, and never bothered to validate till the day before surgery when I was already on to the medical directions sent to me by the same Dr. 5. The Dr did not follow any ethics, was rude, was blaming my insurance, never understood the fact that I had already started following her own medical directions and prescription, took leave from work for 2 days for this surgery. Finally the worst part, Dr. G blaming "Baylor workflow", the software or the staff who administer the software. I agree, Dr. G is not a scheduler and it was outsourced to some third party, but shouldn't be your responsibility, take ownership of your failure Dr?!!!!"