Audiologists - Carmel, NY

"I have been a patient of J.Marotto’s for 7 years. She fit my hearing aids that are still going strong and has provided ongoing support when needed promptly and professionally. Great honest advice."

"DO NOT GO to CT-ENT for hearing aids. I had a truly awful experience here when I met with Dr. Shephard who diagnosed me with moderate hearing loss. She recommended hearing aids and told me that my insurance company would pay 100% of the cost. When all was said and done, there turned out to be a $4500 gap between the price United Health Care was willing to pay for the hearing aids and what CT-ENT wanted to collect from me. I went back and forth with CT-ENT for months working with an advocate from UHC who insisted that I had paid all I was obligated to pay based on the contract CT-ENT had signed with United Health Care, but to no avail. At this point, faced with CT-ENT turning my bill over to a collection agency or me paying them the money I do not owe them, I am forced to pay the ridiculous amount of $$$ but with the caveat that I am telling the world about their dishonest practices. At no time was I informed there would be a difference between what insurance would pay and what I would owe them. At no time was I offered a less expensive pair of hearing aids. My best hope now is that I can prevent others from making the same mistake. Please please please do not use CT-ENT if you think you might need hearing aids."