"I had high hopes when I had scheduled to see him, and I was not at all disappointed. Took his time to understand what I wanted from him. It may have helped that he and I were on the same page (lifestyle change before pills, etc). Very pleasant, low-key guy. I had no problems with his office staff - they strike me as efficient and pleasant. Nice, quiet waiting room. His medical assistant is not chatty, so that may turn people off. But .. . I have never had LESS pain from an injection than the one she gave me. "