"I called to schedule as a new patient and was told to go fill out some new patient forms. Fine - every office does this, until you look at the forms. One of them is a blanket credit card authorization that includes any amounts not covered by insurance. When you ask them to help find out what the amount not covered by insurance is, you're met with "That's not my job ". Not only does every other provider out there help navigate insurance issues, they are extremely rude about it here. I would recommend staying far away from this practice. If you do have to go here for whatever reason, at least avoid "Sophie" like the plague. She's extremely rude and unprofessional. I did end up speaking with her supervisor "Kate", who is much more reasonable, but upon me asking for them to try to work with me, I find out they are apparently "in between medical billers" and her hands are tied. I honestly don't know how good Dr. Kalinian is, but she sure has problems managing a staff, which seems like a pretty big red flag for a neuropsychologist."
27725 Santa Margarita Park, Mission Viejo, CA 92691
What is Psychology?
Psychologists are not medical doctors, but they are important workers in the mental health field. A psychologist studies the way people feel and think, as well as how thoughts and feelings change the way people act. When psychologists work with patients directly to help them feel better, they practice clinical psychology. Clinical psychologists diagnose mental health disorders and provide treatment in the form of therapy.
A clinical psychologist might work with individuals, families, groups, or organizations. They may see people who are struggling to work through difficult circumstances, trying to overcome bad habits or patterns in their lives, recovering from a brain injury, or suffering from mental illness such as depression.
Clinical psychologists are skilled assessors. Through talking to their patients they can: (1) identify which thoughts or feelings are causing the problems in their patient's life, (2) help their patient acknowledge what emotional strengths they bring to face those problems, and (3) make plans for treatment.
Treatment varies widely depending on the patient's problems and the psychologist's areas of expertise. There hundreds of recognized modes of therapy; in addition, a patient may need to see a psychiatrist (medical doctor) for medication treatment. Whichever therapies a psychologist uses, the goal is to help patients see areas in their life where their thoughts or feelings are holding them back and causing distress. Through therapy, psychologists can encourage their patients to develop new ways to adapt so that they can lead happier lives.