Providers - Rehabilitation - Bakersfield, CA

"Dr. Ferro's office staff in Torrance is a bit disorganized and does not do a great job of following up, but if you take it upon yourself to be your own advocate, you can keep things on track. His staff at Oak Park, on the other hand, are phenomenal and I don't think I've ever had a better experience. Dr. Ferro, is warm, energetic, confident and skilled, he makes you feel valued and is direct about options. I like a doctor who tells you like it is and can come up with options that work for your conditions. I'm still waiting to see the bill but if everything works out like his insurance coordinator tells me, I'm going to be very happy with the overall work he did on my knees. "

"Never even saw the doctor. Call center said I could be seen, when I got there the staff at the front desk insisted they did not take my insurance even though I verified with my insurance online and on the phone, as well as made an emergency switch to name Dr. Alvarez my primary. They would not shut up long enough to let me explain any of it. Beyond unprofessional - AVOID AT ALL COSTS!"