At DocSpot, our mission is to connect people with the right health care by helping them navigate publicly available information. We believe the first step of that mission is to help connect people with an appropriate medical provider, and we look forward to helping people navigate other aspects of their care as the opportunities arise. We are just at the start of that mission, so we hope you will come back often to see how things are developing.
An underlying philosophy of our work is that right care means different things to different people. We also recognize that doctors are multidimensional people. So, instead of trying to determine which doctors are "better" than others, we offer a variety of filter options that individuals can apply to more quickly discover providers that fit their needs.Got questions?
While we get a number of providers who add information to their profiles, we sometimes get a request from people who would like a profile to be completely deleted. As mentioned earlier, we view ourselves as a tool for transparency, so that's not something that we support. We certainly believe that providers should be able to hide certain information such as phone numbers. For a while, we allowed users to hide their first and last names, thinking that someone might want to correct a misspelling.
It turns out that at least one person tried to effectively delete a profile by hiding the first and last names associated with that profile. We're now changing the policy so that users cannot hide their first and last names. In the future, we might allow some variant whereby people can hide one form (in case there is a misspelling), but for now, users can at most mark something as incorrect. If you have any thoughts on this, let us know.
Medicare announced that it will allow certain organizations to use its claim database. Very interesting. Organizations have been wanting to get at this data for decades, and the Wall Street Journal engaged in a lawsuit along a similar vein.
If this data were publicly available, we'd be happy to integrate it to help people find doctors. A very simple usage would be to help patients identify medical providers who have treated other patients with the same medical condition.
I had heard rumors of this earlier, and it's neat to see this announcement. A couple of questions immediately come to mind? When will this data become available? What are the eligibility requirements to use this data?
We're still improving the interface to allow providers to add information to their profiles. More people than we expected have waded through our imperfect software, and I'd just like to highlight a few so you can see what claimed profiles can look like:
These providers haven't reached out to us to have their profiles highlighted -- I just thought they were interesting, especially given the biographical information that they added. If you know of a provider that would like to get known in the community, we'd be delighted to have him or her claim the corresponding profile and add information. If you'd like a blog mention, please reach out to us.
In case you're curious, yes, we want to allow providers to upload pictures of themselves. If you have other suggestions on how to streamline the process, please let us know.
Thanks to those who have engaged in the community at DocSpot. Hope everyone has a happy Thanksgiving!
One of the challenges of our prior user interface was what to do with the map showing the search results. For a long while, we drew a red box around the area that was included in the search. In part, this was inspired by the search area usually being a square, and the map only being a rectangle. This had the advantage of clearly informing the user what was part of the search area and what wasn't. Unfortunately, it wasn't clear how to trigger a new search somewhere else on the map or how to zoom in. Our latest release addresses those issues.
Rather than delineate the search area with a red box, we now use the entire map to indicate what area the search includes. If you move the map, zoom out, or zoom in, you'll trigger a new search. This turned out to be trickier than originally anticipated because we need to estimate the size of the map to know what area to search over. However, we think this is a more intuitive user interface. It might be a little annoying to trigger a new search every time someone moves the map. For example, Yelp addresses this problem with a checkbox that allows the user to specify whether to search again when the map moves. Both methods (automatically triggering a new search or not) have their disadvantages. If you have any ideas on this or any other part of the service, let us know.