Provider responses to reviews
by jerry on May 25, 2019
We are pleased to announce the release of a new feature: providers who claim their profiles can now leave responses to online reviews on their profile. There have been times when providers have written in with additional details regarding a review. Previously, there was no way for providers to publicly respond, leading some providers to feel that the system was one-sided in favor of patients. Now, however, providers can leave public responses, giving them a chance to add additional context.
As others have noted elsewhere, providers should be careful to not release any private health information.